- Advanced Palliative Equipment Response
- Disability Aged Clients and Customised Mobility
- Adults with Chronic Conditions (ACC)
- MGF/Orthotics
- Wigs
- Selection
- Approved disciplines as assessors
- Ordering
- Delivery and Installation
- Repairs
- Collections and Returns
- Transferring Equipment Ownership
- Terms and Conditions, Privacy, Rights and Responsibilities
- Glossary of Common Terms

Selection
Supporting Documents
To assist with the selection process, there are a number of documents available to support prescribers and provide guidance when completing an assessment, taking measurements and determining features
All documents are classified under on of the following document types:
Clinical Considerations
The Clinical Considerations provide information on key factors to consider such as the safety and functional impact of various features for the user and / or family and carers.
Fact Sheets
Fact Sheets contain general information for users about the use, set up and precautions when using that type of item.
Assessment Forms
Assessment Forms set out all information that should be gathered before selecting an item and help to identify the features needed on that item for the client.
Specification Forms
Specification Forms provide further detailed information on the size, capacity and functional requirements of a product being ordered by the Equipment Program. These should be used in addition to the required prescription forms.
Other Reference Documents
There are other documents also listed which may include information on Australian Standards, other assessment documents, product comparison tables, and safety precautions specific to equipment types and templates for home modifications.
Clinical Support Officers
Clinical Support Officers are available to discuss technical information about equipment items and home modifications regularly provided by the Equipment Program. They may be able to offer support to health professionals in understanding the differences between equipment options and key considerations before proceeding with selection of an item or modification.
Independent Living Centre (ILC)
The Independent Living Centre (ILC) provides free information and advice on equipment, technology and techniques available to support people to improve their quality of life and live as independently as possible in the community.