Service Changes
In November 2019, the Department of Human Services (DHS) committed to Domiciliary Equipment Service (DES) transitioning service delivery to the non-government sector by December 2020.
DES has already transitioned a number of services earlier this year and will now transition from providing repairs and Readily Available Loan Equipment Services. This is expected to be completed by December 2020.
Organisations with current arrangements with DES are being contacted about the service transition, with a view to minimising any impact on clients.
DES services changes and options for clients are currently available on this website and this information will be updated as we progress with transition arrangements.
Questions
If you have any questions about DES service change dates, you can contact:
Phone 1300 130 302
Email DHSEquipmentProgram@sa.gov.au
The DHS Equipment Program
The DHS Equipment Program will continue to be administered and managed by the South Australian Government.
Prescribers and clients can continue to contact the DHS Equipment Program.
Phone 1300 130 302
Email dhsequipmentprogram@sa.gov.au
To continue to support DHS clients funded through the DHS Equipment Program, a tender for the supply of equipment services for these clients will be released soon.
DES has been providing services to South Australians in need of equipment and home modifications for nearly 25 years and in that time has supported over 100,000 clients. Thank you for supporting our services.
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