Contact us:
1300 130 302
Equipment Program
Program Streams
- Advanced Palliative Equipment Response
- Older people with disability
- Customised Mobility Equipment
- Adults with Chronic Conditions (ACC)
- MGF/Orthotics
- Wigs
- Approved disciplines as assessors
- Ordering
- Documents supporting equipment selection
- Documents supporting home modification selection
- Delivery and Installation
- Repairs
- Collections and Returns
- Transferring Equipment Ownership
- Terms and Conditions, Privacy, Rights and Responsibilities
- Glossary of Common Terms
Follow up and Review
Follow up
Follow-up of equipment provided is mandatory to ensure that the item issued to a person meets their needs and can be used appropriately and safely. A review may be completed by phone or in person, depending on the complexity of the item provided.
Review
Reviews are encouraged after a person has had their equipment for a period of time. It helps to identify any potential concerns with the equipment or how it is being used or if the item needs replacement. Changes such as a person’s condition, their ability to use the modifications, a change in the living situation, or deterioration of the item are addressed by these checks.
Prescribers are encouraged to undertake reviews, and identify any risks before an incident occurs.